Executive Administrative
Assistant Diploma
Get the hands-on experience and training you need to become a Executive Administrative Assistant. Learn industry software, offer support to executives, and guide smooth operations.
Online Courses
30 Week Program
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Tuition: $9,000.00
Fees:
$500.00
Total Cost:
$9,500.00
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Average Wage
$25.99
Per Hour
* Data from alis.alberta.ca
Average Salary
$46,914.00
Per Year
* Data from alis.alberta.ca
Our Program at a Glance
What is a Executive
Administrative Assistant?
Executive Administrative Assistants serve as the primary liaison between executives and internal or external clients. They offer essential support to managers, employees, and office visitors by managing a diverse range of tasks. This ensures smooth interactions and operations.
Other titles for these positions are Administrative Coordinators, Clerical Assistant, or Executive Secretaries.
Career Opportunities
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Executive Administrative Assistant
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Business Strategist
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Business Administrator
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Administrative Professional
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Administrative Support Personnel
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Clerical Assistant
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Information Clerk
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Office Personnel
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Secretary
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Concierge
What You Will Learn
Program Overview
In our 30-week post secondary program, you'll gain proficiency in essential administrative professional skills. This includes providing support to individuals, teams, or departments within an organization. Handling phone calls, managing correspondence, drafting documents, and overseeing office supplies. You'll also learn to manage calendars, schedule appointments and meetings, and coordinate events with internal and external stakeholders.
You will cover data entry and updating databases, managing communications, assisting with meeting preparations, organizing files, and providing excellent customer service. You will also learn hands on with our 160 hour practicum. This allows you to gain real world work experience in an office environment and make professional contacts.
Courses
Microsoft Outlook: You will be using Microsoft Outlook to send and receive emails. It manages types of personal data, including calendar appointments, tasks, contacts, and notes. All office secretaries and assistants must possess proficiency in this application to effectively manage appointments, tasks, contacts, and notes.
Microsoft Access: Microsoft Access is an information management tool that stores information for reference, reporting, and analysis. Microsoft Access helps you analyze large amounts of information, and manage related data more efficiently than Microsoft Excel. Knowledge of this application helps you adapt to environments that handle large-scale databases.
Office Reception Skills and Social Media Marketing: You will learn to handle office procedures such as professional telephone etiquette, taking messages, and booking appointments. Responding to questions and request for information, booking events and travels, checking voicemail in the mornings. You will learn to keep privacy and confidentiality in an office setting. You will learn that customer service involves much more than answering questions over the phone. Responding to queries through email, live chat, and social media are equally important communication channels for customers. Each customer service channel benefits from a unique approach to these skills.
Bookkeeping and Basic Accounting: In small or midsized businesses, you will handle light bookkeeping and accounting. Track everyday transactions of sales, purchases, accounts payable and accounts receivable. You will be able to record the day to day financial transactions, purchases, sales, receipts and payments for organizations. You will ensure that all transactions are accompanied by proof. Maintain the Petty Cash, transaction and reconciliation.
Microsoft Word: Microsoft Word offers a variety of simple yet highly useful features. Which can be useful to create professional documents and therefore it is an essential tool in all the offices.
Microsoft PowerPoint: You will learn an advanced level of PowerPoint that will allow you to create and show slides to support presentations. You can combine text, graphics and multi-media content to create professional presentations.
Executive Office Procedures: You will learn and understand the following important procedures to provide senior level administrative support: Coordinate, prepare, edit and/or proofread documents such as correspondence, presentations, and reports. Draw meeting agenda, taking minutes and update the Board Manual and Reports. Respond independently to basic client enquiries and escalate complex client inquiries to appropriate parties. Proactive and independent management of partners’ calendar and contact database. Provide proactive billing and collection support and coordination. Plan and coordinate cost-effective and sometimes complex domestic and international travel arrangements and itineraries for individuals and groups. Coordinate meetings, conference calls, video conferences, live meetings, and events.
Document Control Management: You will be responsible for the timely, accurate and efficient preparation. Edit or proofread documents such as correspondence, presentations and reports and management of documents. You will understand the importance of document control. You will learn the most effective methods for numbering, sorting, filing, and storing. How to retrieve both electronic and hard copy documents produced by technical teams, projects, or departments. You will also learn to take responsibility for maintaining company documents. You will learn how to be responsible for storage, cataloguing and retrieval of documents. The student will learn how to maintain the integrity of working documents and update documentation when revised.
Microsoft Excel: Microsoft Excel is a spreadsheet program that creates grids of text, numbers, and formulas for specifying calculations. These features are valuable for many businesses. It records expenditures, tracks income, plans budgets, charts data, and succinctly presents fiscal results.
Data Entry Proficiency: Error-free typing at a high speed is an essential skill expected of an Executive Administrative Assistant. This course helps you achieve that goal. You must achieve a minimum typing speed of 55-60 words per minute before graduation. Depending on prior skills, the student will need to practice typing extensively. We will develop an effective plan based on the individual's abilities.
Business Writing Skills: Effective writing skills are vital to professional success. This course focuses on the ability to communicate comfortably through writing and speaking. This will enhance your ability to express and receive information which is an important tool for any work environment. This course will guide students with effective writing skills, grammar, proof reading with confidence. The student will also learn how to write meeting minutes, taking notes, generate professional Memos, emails etc.
Job Search and Resume Writing: This course is designed to guide students through the process of job searching and resume writing. The course will cover various methods of finding job opportunities, including online job boards, networking, and informational interviews. Students will learn how to create a professional resume that effectively showcases their skills and experiences to potential employers. You will to write an effective cover letter that grabs the attention of recruiters and hiring managers. You will cover interview skills, including how to make a strong first impression, appropriate behavior and dress. How to communicate effectively, and body language.
